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Elements and Performance Criteria

  1. Determine scope
  2. Confirm scope with parties
  3. Update plans to account for scope

Required Skills

Required skills

analytical skills to determine installation requirements and other implementation issues

communication skills to liaise with client users

literacy skills to prepare technical documentation to determine installation requirements

planning and organisational skills to

deal with contingencies

review and confirm implementation

scope and plan the project

problemsolving skills to participate in the development of strategic initiatives such as when implementation areas to be developed further are identified with project team

technical skills to use projectmanagement software

Required knowledge

broad knowledge of

client business domain

information technology IT related services and issues

possible legislative requirements relating to cabling and building preservation

role of stakeholders and degree of stakeholder involvement

vendor product directions

detailed knowledge of

current industryaccepted hardware and software product

prerequisites needed for system installation

vendor specifications and requirements for installation

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

identify and convey a clear understanding of project deliverables boundaries and roles

plan and document an implementation approach having regard to implementation drivers measures of success implementation by functional area and coordination

Context of and specific resources for assessment

Assessment must ensure access to

appropriate learning and assessment support when required

modified equipment for people with special needs

project documentation

staff resources and technical equipment

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

analysis of candidates organisational documents that relate to

implementation approach

implementation drivers

measures of success

implementation by functional area

implementation coordination

review of project plan and client expectations brief prepared by candidate

verbal or written questions to determine candidates knowledge of scope

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended where appropriate

Assessment processes and techniques must be culturally appropriate and suitable to the communication skill level language literacy and numeracy capacity of the candidate and the work being performed

Indigenous people and other people from a nonEnglish speaking background may need additional support

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Project plan may include a number of project variables, including:

parties and their responsibilities

budget

objectives

schedule

scope.

Project scope may include:

customer acceptance criteria

description of outcomes (deliverables)

equipment and software to be installed

financials

milestones and timeline

project constraints

project objectives

resources required

roles of involved parties.

Appropriate person may include:

authorised business representative

client

supervisor.